Constant problems with using Teams and constant dropouts

[RichmondHouse]

Don't think my power signal is higher enough as suppose to be near zero, hence why I get lots of issues with losing wifi dropping out and issues with Teams meetings. Not good enough imo. Do I need an Engineer visit to resolve?

[Adduxi]

Downstream range is -6 to +10 so you will need this fixed. 

[Carley_S]

Hi @RichmondHouse
Welcome to the community!
Sorry to hear you're having some issues with drop outs. I have check our systems and can also see a power level issue. We'll need to arrange a technician to come and resolve this for you. Please join me on private message so we can locate the account and book the earliest appointment for you. You can see your private messages at the top of the page in the envelope icon.