I got M500 installed last week and this is the speed I’m getting? Really? A joke….
It's a joke because your not even doing it properly, you testing the playstation network speed not the speed to your hub
Welcome to the Community and thanks for posting.
I am sorry to hear you are experiencing issues with your speed.
I see you have ran the speed test via the Playstation network test feature. Was this completed on a wired or wireless connection please?
Also, are you able to run a speed test via a PC or laptop connected directly to the Hub via an ethernet cable?
If so, can you please do so and post the results?