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Connection Issue

Steviemar
Tuning in

Hello,

My Hub keeps losing 1Gbs connection with my PC

The PC has 1GBs Ethernet and the Cable connecting it to the hub is Cat 6

The issue is that when the hub has been on for a few days it will only connect at 100Mbs

If I turn the Hub off for 30 Mins or so then back on the connection speed is at 1Gbs again.

I have a Hub 3 and 500Mbs package.

I have tried everything but only switching it off for 30 mins works.

A Reboot does not work. it has to be off for at least 30 mins.

The hub is placed out in the open.

I have tried different cables and all of the ports.

WiFi speed is not affected. Just the Ethernet cable connection. 

I suspect this is a faulty Hub and it stops working properly when its warm.

has anyone any other suggestions other than what I've already tried?

Thank You. 

 

5 REPLIES 5

Thank you for this.

Mine is a Hub 3, would it be the same issue?

I didn't spot you had a HUB 3!

It could just be faultly. 

Would you know how to get it replaced?

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi there Steviemar,

Thanks for your post and welcome back to the community.

Many apologies for the service issues you are facing, can I ask is this issue present on other devices as well?

Let us know,

Kain