on 07-02-2023 13:15
Can someone please check my network status? Getting dropouts on internet and TV, assuming nearly 8000 postRS errors on channel 7 isnt a good thing from reading other posts?
07-02-2023 18:50 - edited 07-02-2023 18:52
Can you put the modem stats up as a copy & paste please?
It makes them easier to read than screenshots. Also a link to a live BQM if possible - I'd recommend setting one up if you don't have one already
https://www.thinkbroadband.com/broadband/monitoring/quality/list
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on 08-02-2023 09:09
Cable Modem StatusItem Status CommentsChannel Overview Downstream Upstream
Cable Modem Status | Online | DOCSIS 3.1 |
Primary downstream channel | Locked | SC-QAM |
DOCSIS 3.0 channels | 31 | 4 |
DOCSIS 3.1 channels | 1 | 0 |
on 08-02-2023 09:11
1 | 362250000 | 8.4 | 37.6 | QAM256 | 1 |
2 | 370250000 | 8.5 | 37.6 | QAM256 | 2 |
3 | 378250000 | 8.4 | 37.4 | QAM256 | 3 |
4 | 386250000 | 8.2 | 37.4 | QAM256 | 4 |
5 | 394250000 | 8.1 | 37.6 | QAM256 | 5 |
6 | 402250000 | 8.1 | 37.6 | QAM256 | 6 |
7 | 410250000 | 7.6 | 37.4 | QAM256 | 7 |
8 | 418250000 | 7.7 | 37.4 | QAM256 | 8 |
9 | 426250000 | 7.7 | 37.6 | QAM256 | 9 |
10 | 434250000 | 7.6 | 37.6 | QAM256 | 10 |
11 | 442250000 | 7.6 | 37.6 | QAM256 | 11 |
12 | 450250000 | 7.2 | 37.4 | QAM256 | 12 |
13 | 458250000 | 6.9 | 37.4 | QAM256 | 13 |
14 | 466250000 | 7.2 | 37.4 | QAM256 | 14 |
15 | 474250000 | 7.4 | 37.6 | QAM256 | 15 |
16 | 482250000 | 7.6 | 37.6 | QAM256 | 16 |
17 | 490250000 | 7.9 | 37.6 | QAM256 | 17 |
18 | 498250000 | 7.8 | 37.4 | QAM256 | 18 |
19 | 506250000 | 8.1 | 37.4 | QAM256 | 19 |
20 | 514250000 | 8.1 | 37.4 | QAM256 | 20 |
21 | 522250000 | 8.2 | 37.4 | QAM256 | 21 |
22 | 530250000 | 8.2 | 37.6 | QAM256 | 22 |
23 | 538250000 | 8.1 | 37.6 | QAM256 | 23 |
24 | 546250000 | 8.2 | 37.4 | QAM256 | 24 |
25 | 554250000 | 8.1 | 37.6 | QAM256 | 25 |
26 | 562250000 | 8.1 | 37.4 | QAM256 | 26 |
27 | 570250000 | 8.1 | 37.4 | QAM256 | 27 |
28 | 578250000 | 7.7 | 37.4 | QAM256 | 28 |
29 | 586250000 | 7.6 | 37.6 | QAM256 | 29 |
30 | 594250000 | 7.3 | 37.4 | QAM256 | 30 |
31 | 602250000 | 7.5 | 37.4 | QAM256 | 31 |
1 | Locked | 37.636276 | 0 | 0 |
2 | Locked | 37.636276 | 0 | 0 |
3 | Locked | 37.355988 | 4 | 0 |
4 | Locked | 37.355988 | 4239 | 0 |
5 | Locked | 37.636276 | 1028 | 0 |
6 | Locked | 37.636276 | 0 | 0 |
7 | Locked | 37.355988 | 536 | 11312 |
8 | Locked | 37.355988 | 1958 | 0 |
9 | Locked | 37.636276 | 1 | 0 |
10 | Locked | 37.636276 | 1 | 0 |
11 | Locked | 37.636276 | 8689 | 0 |
12 | Locked | 37.355988 | 0 | 0 |
13 | Locked | 37.355988 | 0 | 0 |
14 | Locked | 37.355988 | 0 | 0 |
15 | Locked | 37.636276 | 0 | 0 |
16 | Locked | 37.636276 | 0 | 0 |
17 | Locked | 37.636276 | 0 | 0 |
18 | Locked | 37.355988 | 0 | 0 |
19 | Locked | 37.355988 | 0 | 0 |
20 | Locked | 37.355988 | 0 | 0 |
21 | Locked | 37.355988 | 0 | 0 |
22 | Locked | 37.636276 | 0 | 0 |
23 | Locked | 37.636276 | 1 | 0 |
24 | Locked | 37.355988 | 0 | 0 |
25 | Locked | 37.636276 | 0 | 0 |
26 | Locked | 37.355988 | 0 | 0 |
27 | Locked | 37.355988 | 0 | 0 |
28 | Locked | 37.355988 | 0 | 0 |
29 | Locked | 37.636276 | 1 | 0 |
30 | Locked | 37.355988 | 0 | 0 |
31 | Locked | 37.355988 | 0 | 0 |
33 | 96 | 4K | 1880 | QAM4096 | 759 |
33 | Locked | 38 | 5.9 | 165457661 | 4576 |
on 08-02-2023 09:12
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 39400000 | 40.5 | 5120 KSym/sec | 64QAM | 2 |
2 | 46200000 | 40.5 | 5120 KSym/sec | 64QAM | 1 |
3 | 32600000 | 40.3 | 5120 KSym/sec | 64QAM | 3 |
4 | 25800000 | 40 | 5120 KSym/sec | 64QAM | 4 |
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | US_TYPE_STDMA | 0 | 0 | 1 | 0 |
2 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
3 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
4 | US_TYPE_STDMA | 0 | 0 | 0 | 0 |
on 08-02-2023 09:12
Network access | true |
Maximum Number of CPEs | 1 |
Baseline Privacy | true |
DOCSIS Mode | 3.1 |
Config file | cmreg-vmdg640-bbt060+voc-b.cm |
SFID | 138492 |
Max Traffic Rate | 287500061 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
SFID | 138491 |
Max Traffic Rate | 27500061 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 42600 |
Scheduling Type | bestEffort |
on 08-02-2023 09:12
Thu 02/02/2023 23:11:57 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu 02/02/2023 23:14:38 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu 02/02/2023 23:14:45 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu 02/02/2023 23:23:00 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu 02/02/2023 23:23:25 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu 02/02/2023 23:25:28 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu 02/02/2023 23:25:31 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu 02/02/2023 23:29:26 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu 02/02/2023 23:29:29 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu 02/02/2023 23:55:20 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu 02/02/2023 23:55:36 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu 02/02/2023 23:59:44 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Thu 02/02/2023 23:59:53 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri 03/02/2023 00:05:48 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri 03/02/2023 00:05:56 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri 03/02/2023 00:11:38 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri 03/02/2023 00:11:56 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri 03/02/2023 00:18:34 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri 03/02/2023 00:18:47 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri 03/02/2023 10:29:22 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri 03/02/2023 10:29:48 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri 03/02/2023 12:46:06 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri 03/02/2023 12:46:08 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri 03/02/2023 16:34:52 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Fri 03/02/2023 16:35:10 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sat 04/02/2023 07:09:06 | 4 | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sat 04/02/2023 07:09:22 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sat 04/02/2023 07:55:26 | 3 | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sat 04/02/2023 07:55:46 | 6 | CM-STATUS message sent. Event Type Code: 2; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sat 04/02/2023 20:26:43 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sat 04/02/2023 20:26:53 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sat 04/02/2023 22:06:15 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sat 04/02/2023 22:06:28 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sun 05/02/2023 05:48:43 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sun 05/02/2023 05:48:58 | 6 | CM-STATUS message sent. Event Type Code: 5; Chan ID: 7; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Sun 05/02/2023 08:52:34 | 5 | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
08-02-2023 09:13 - edited 08-02-2023 09:19
on 09-02-2023 18:19