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Broadband

Mark437
Joining in

on ‎28-04-2022 16:48

I have virgin broadband and now got 02 sim when do you get broadband boost

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎28-04-2022 18:40

Hi @Mark437 

You can opt in for Volt benefits from the My O2 app.

Once you're in the app, go to 'Offers', then 'Supercharge your world with Volt', then tap 'See what you can get.

From there, simply fill in the details you're asked for and within 14 days you should have your benefits applied on both your O2 and Virgin Media accounts.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Akua_A
Forum Team
Forum Team

on ‎02-05-2022 08:51

Hi Mark437, 

Welcome back to our community forums and we are glad to see you are interested in our Volt benefits.

I have had a look into your service on our system and I can see you have been able to enroll in Volt. Please allow for up to 14 days for both benefits to be added. https://www.virginmedia.com/virgin-media-o2

Also, please do not hesitate to contact us if you need any further help.

Thanks,

Akua_A
Forum Team

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