on 21-11-2022 10:03
We were recently upgraded to 136mbs from 100mbs but a number of areas of house that we got good signal we now don’t.
We get the 136mbs but in a much narrower vertical funnel.
How can we revert to better spread of signal. The extra speed is virtually irrelevant but the lack of broadband now in some rooms is a real problem
thanks for any advice
on 14-12-2022 13:41
Sorry Megan not Miranda
on 16-12-2022 16:18
Good Afternoon @Keeleys2Q, thanks for coming back to us.
Can you please provide us with an update on how the broadband speeds have performed since your most recent post?
Kindest regards,
David_Bn
on 16-12-2022 16:37
Hello
As I have said before not a speed issue it was is coverage and instability issue straight after the upgrade. So rooms that previously worked at a reasonable speed just disconnected constantly. Rooms that were always strong achieved the upgraded speeds and no disconnection issues.
An engineer is visiting next week and as it happens the instability issue in the weaker rooms has improved a lot which is strange as nothing was changed in the house so I assume something changed with the signal.
Jonathan