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Broadband speeds

dasman37
Joining in

on ‎05-11-2022 16:02

Just had a email from virgin to reboot my router to get faster speeds done this but speed just the same.

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jbrennand
Very Insightful Person
Very Insightful Person

‎05-11-2022 17:30 - edited ‎05-11-2022 17:31

What should it have gone from to ?

Test the speeds on an ethernet cable connected device see what that gets

Test at speedtest.net - on two different browsers - not on any App


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Ashleigh_C
Forum Team
Forum Team

on ‎07-11-2022 19:40

Hi there @dasman37

 

Thank you so much for your post and welcome back to the community forums.

 

I'm so sorry to hear that you have not been able to notice any difference in your speeds since rebooting. 

 

Can I just confirm did you perform a reboot by pushing a pen into the reset hole at the back of the Hub and holding in for 20 seconds? 

 

Are you also able to perform an ethernet speed test per @jbrennand's advise?

 

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