Really sorry to hear you're experiencing speed issues.
I've located your account and I can see an issue with the network in your area affecting speeds at peak times - Ref.(F005008099). Our technicians are working to get this resolved and have set a review date of 12 July 2017.
I'm really sorry for any inconvenience this may cause.
All the best
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I posted a question about my internet speed in march it's now coming to the end of June the best speed early morning is105 by 2 pm it's down to 12.84 I'm paying for up to 200 I hope to get a reduced bill till it's sorted out thanks