on 23-04-2022 22:02
on 24-04-2022 14:11
And as requested, details of the devices you are using and how they are connected to the Hub - ethernet or WiFi.
on 23-04-2022 22:10
If you want help, you'll need to post full details of your contract, your equipment, how it's connected and what the problem is.
on 24-04-2022 11:05
Sorry volt 350 , hub 3
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | cmreg-vmdg505-bbt062-b.cm |
SFID | 14242 |
Max Traffic Rate | 402500089 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
23/04/2022 20:11:28 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/01/1970 00:01:39 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/04/2022 19:23:34 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/04/2022 10:58:43 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
13/04/2022 14:07:55 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
07/04/2022 21:12:38 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
04/04/2022 08:22:7 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
03/04/2022 16:53:12 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
02/04/2022 20:14:5 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/04/2022 02:05:15 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
31/03/2022 16:25:11 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
31/03/2022 16:24:40 | Warning! | LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
31/03/2022 16:23:36 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
30/03/2022 23:45:16 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
30/03/2022 23:44:29 | critical | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
30/03/2022 23:38:12 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
30/03/2022 23:38:7 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
30/03/2022 23:38:6 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
30/03/2022 23:38:6 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/03/2022 23:23:30 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
Acquired Downstream Channel (Hz) | 203000000 | Locked | ||
Ranged Upstream Channel (Hz) | 25800000 | Locked | ||
Provisioning State | Online |
Power (dBmV)SNR (dB)ModulationChannel ID1203000000840256 qam921390000008.940256 qam131470000008.640256 qam241550000008.440256 qam351630000008.540256 qam461710000008.940256 qam571790000008.540256 qam681870000008.540256 qam791950000008.340256 qam8102110000007.840256 qam10112190000007.940256 qam11122270000007.540256 qam12132350000007.540256 qam13142430000007.540256 qam14152510000007.440256 qam15162590000007.340256 qam16172670000007.340256 qam17182750000007.140256 qam18192830000007.140256 qam1920291000000740256 qam2021299000000740256 qam21223070000006.840256 qam2223315000000740256 qam2324323000000740256 qam24
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 25800000 | 47 | 5120 | 64 qam | 12 |
2 | 39400258 | 47.3 | 5120 | 64 qam | 9 |
3 | 46200273 | 47.3 | 5120 | 64 qam | 8 |
4 | 32600000 | 47.5 | 5120 | 64 qam | 10 |
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
on 24-04-2022 13:22
on 24-04-2022 14:11
And as requested, details of the devices you are using and how they are connected to the Hub - ethernet or WiFi.
on 24-04-2022 15:36
Hey buddy
cube,Ethernet,cat 7 , and Ethernet or wireless can connect everything to hub either or
on 24-04-2022 15:39
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 203000000 | 8 | 40 | 256 qam | 9 |
2 | 139000000 | 8.9 | 40 | 256 qam | 1 |
3 | 147000000 | 8.8 | 40 | 256 qam | 2 |
4 | 155000000 | 8.5 | 40 | 256 qam | 3 |
5 | 163000000 | 8.5 | 40 | 256 qam | 4 |
6 | 171000000 | 8.9 | 40 | 256 qam | 5 |
7 | 179000000 | 8.5 | 40 | 256 qam | 6 |
8 | 187000000 | 8.5 | 40 | 256 qam | 7 |
9 | 195000000 | 8.4 | 40 | 256 qam | 8 |
10 | 211000000 | 7.8 | 40 | 256 qam | 10 |
11 | 219000000 | 7.9 | 40 | 256 qam | 11 |
12 | 227000000 | 7.5 | 40 | 256 qam | 12 |
13 | 235000000 | 7.5 | 40 | 256 qam | 13 |
14 | 243000000 | 7.5 | 40 | 256 qam | 14 |
15 | 251000000 | 7.4 | 40 | 256 qam | 15 |
16 | 259000000 | 7.3 | 40 | 256 qam | 16 |
17 | 267000000 | 7.3 | 40 | 256 qam | 17 |
18 | 275000000 | 7.1 | 40 | 256 qam | 18 |
19 | 283000000 | 7.1 | 40 | 256 qam | 19 |
20 | 291000000 | 7 | 40 | 256 qam | 20 |
21 | 299000000 | 7 | 40 | 256 qam | 21 |
22 | 307000000 | 6.8 | 40 | 256 qam | 22 |
23 | 315000000 | 7 | 40 | 256 qam | 23 |
24 | 323000000 | 7 | 40 | 256 qam | 24 |
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.9 | 21 | 0 |
2 | Locked | 40.9 | 15 | 0 |
3 | Locked | 40.9 | 24 | 0 |
4 | Locked | 40.9 | 22 | 0 |
5 | Locked | 40.9 | 27 | 0 |
6 | Locked | 40.3 | 29 | 0 |
7 | Locked | 40.9 | 16 | 0 |
8 | Locked | 40.9 | 25 | 0 |
9 | Locked | 40.9 | 9 | 0 |
10 | Locked | 40.9 | 10 | 0 |
11 | Locked | 40.9 | 7 | 0 |
12 | Locked | 40.9 | 19 | 0 |
13 | Locked | 40.9 | 16 | 0 |
14 | Locked | 40.9 | 28 | 0 |
15 | Locked | 40.9 | 14 | 0 |
16 | Locked | 40.3 | 32 | 0 |
17 | Locked | 40.3 | 21 | 0 |
18 | Locked | 40.3 | 23 | 0 |
19 | Locked | 40.3 | 27 | 0 |
20 | Locked | 40.3 | 30 | 0 |
21 | Locked | 40.3 | 29 | 0 |
22 | Locked | 40.3 | 27 | 0 |
23 | Locked | 40.3 | 49 | 0 |
24 | Locked | 40.9 | 44 | 0 |
on 24-04-2022 18:01
So what exactly is your problem?
25-04-2022 01:11 - edited 25-04-2022 01:12
@jpeg1 wrote:So what exactly is your problem?
They using router mode
on 25-04-2022 09:07
@The_Chief
According to the data you've posted there is nothing wrong with your broadband connection. So I'll ask once more, what is the problem you are posting about? Give full details please, otherwise no one can help you.