Menu
Reply
  • 29
  • 0
  • 0
nitanpatel
Joining in
317 Views
Message 21 of 33
Flag for a moderator

Re: Broadband issues IG2 / Area 22

Came back briefly, down again now.

0 Kudos
Reply
  • 29
  • 0
  • 0
nitanpatel
Joining in
314 Views
Message 22 of 33
Flag for a moderator

Re: Broadband issues IG2 / Area 22

Came back, down again. 

This is what I am suffering. Can someone at VM please get back to me with a plan of action to remedy this.

0 Kudos
Reply
  • 29
  • 0
  • 0
nitanpatel
Joining in
305 Views
Message 23 of 33
Flag for a moderator

Re: Broadband issues IG2 / Area 22

Was working this morning. Down now. 

0 Kudos
Reply
  • 29
  • 0
  • 0
nitanpatel
Joining in
294 Views
Message 24 of 33
Flag for a moderator

Re: Broadband issues IG2 / Area 22

Network log from last night:

2018-12-04 22:32:11.00 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2018-12-04 22:32:11.00 critical No Ranging Response received - T3 time-out;
2018-12-04 22:32:12.00 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2018-12-04 22:32:13.00 critical No Ranging Response received - T3 time-out;
2018-12-04 22:32:13.00 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2018-12-04 22:32:14.00 critical No Ranging Response received - T3 time-out;
2018-12-04 22:32:14.00 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2018-12-04 22:32:15.00 critical No Ranging Response received - T3 time-out;
2018-12-04 22:32:16.00 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2018-12-04 22:32:16.00 critical No Ranging Response received - T3 time-out;
2018-12-04 22:32:17.00 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2018-12-04 22:32:18.00 critical No Ranging Response received - T3 time-out;
2018-12-04 22:32:18.00 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2018-12-04 22:32:19.00 critical No Ranging Response received - T3 time-out;
2018-12-04 22:32:19.00 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2018-12-04 22:32:20.00 critical No Ranging Response received - T3 time-out;
2018-12-04 22:32:21.00 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;
2018-12-04 22:32:50.00 critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2018-12-04 22:33:21.00 critical No Ranging Response received - T3 time-out;
2018-12-04 22:34:16.00 Warning! RCS Partial Service;
2018-12-04 22:34:38.00 critical No Ranging Response received - T3 time-out;
2018-12-04 22:38:27.00 Warning! RCS Partial Service;
2018-12-04 22:38:27.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-04 22:38:27.00 Warning! RCS Partial Service;

And from this morning:


2018-12-05 10:56:04.00 Warning! Lost MDD Timeout;
2018-12-05 10:57:57.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 10:57:57.00 Warning! RCS Partial Service;
2018-12-05 10:57:58.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 10:57:58.00 Warning! RCS Partial Service;
2018-12-05 10:58:58.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 10:58:58.00 Warning! RCS Partial Service;
2018-12-05 10:58:58.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 10:59:03.00 Warning! RCS Partial Service;
2018-12-05 10:59:03.00 Warning! Lost MDD Timeout;
2018-12-05 10:59:04.00 Warning! RCS Partial Service;
2018-12-05 10:59:05.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 10:59:05.00 Warning! RCS Partial Service;
2018-12-05 10:59:09.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 10:59:09.00 Warning! RCS Partial Service;
2018-12-05 10:59:12.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 10:59:12.00 Warning! RCS Partial Service;
2018-12-05 11:03:13.00 critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2018-12-05 11:04:09.00 critical No Ranging Response received - T3 time-out;
2018-12-05 11:05:00.00 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;

Seriously VM, is the Superhub that pants that it can only hold 20 lines of log?!

0 Kudos
Reply
  • 29
  • 0
  • 0
nitanpatel
Joining in
290 Views
Message 25 of 33
Flag for a moderator

Re: Broadband issues IG2 / Area 22

Some more logs:

2018-12-05 11:59:39.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 11:59:40.00 Warning! RCS Partial Service;
2018-12-05 11:59:42.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 11:59:42.00 Warning! RCS Partial Service;
2018-12-05 11:59:47.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 11:59:47.00 Warning! RCS Partial Service;
2018-12-05 11:59:47.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 11:59:47.00 Warning! RCS Partial Service;
2018-12-05 11:59:52.00 Warning! Lost MDD Timeout;
2018-12-05 12:00:11.00 Warning! RCS Partial Service;
2018-12-05 12:00:12.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 12:00:12.00 Warning! RCS Partial Service;
2018-12-05 12:00:13.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 12:00:13.00 Warning! RCS Partial Service;
2018-12-05 12:00:13.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 12:00:16.00 Warning! RCS Partial Service;
2018-12-05 12:00:16.00 critical SYNC Timing Synchronization failure - Loss of Sync;
2018-12-05 12:00:16.00 Warning! RCS Partial Service;
2018-12-05 12:04:18.00 critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
1970-01-01 00:01:37.00 critical No Ranging Response received - T3 time-out;

0 Kudos
Reply
  • 29
  • 0
  • 0
nitanpatel
Joining in
270 Views
Message 26 of 33
Flag for a moderator

Re: Broadband issues IG2 / Area 22

Another outage. 

0 Kudos
Reply
  • 29
  • 0
  • 0
nitanpatel
Joining in
266 Views
Message 27 of 33
Flag for a moderator

Re: Broadband issues IG2 / Area 22

More logs:

2018-12-05 19:57:27.00 critical Ranging Request Retries exhausted;
2018-12-05 19:57:27.00 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;
2018-12-05 19:57:40.00 critical No Ranging Response received - T3 time-out;
2018-12-05 19:57:50.00 critical Ranging Request Retries exhausted;
2018-12-05 19:57:50.00 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;
2018-12-05 19:57:50.00 critical No Ranging Response received - T3 time-out;
2018-12-05 20:01:44.00 critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2018-12-05 20:02:56.00 critical No Ranging Response received - T3 time-out;
2018-12-05 20:09:56.00 Warning! RCS Partial Service;
2018-12-05 20:10:30.00 critical No Ranging Response received - T3 time-out;
2018-12-05 20:14:48.00 critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;
2018-12-05 20:15:29.00 critical No Ranging Response received - T3 time-out;
2018-12-05 21:10:16.00 Warning! RCS Partial Service;
2018-12-05 21:10:24.00 critical No Ranging Response received - T3 time-out;
2018-12-05 21:11:07.00 critical Ranging Request Retries exhausted;
2018-12-05 21:11:07.00 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;
2018-12-05 21:11:08.00 critical No Ranging Response received - T3 time-out;
2018-12-05 21:11:35.00 critical Ranging Request Retries exhausted;
2018-12-05 21:11:35.00 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;
2018-12-05 21:11:35.00 critical No Ranging Response received - T3 time-out;

0 Kudos
Reply
  • 29
  • 0
  • 0
nitanpatel
Joining in
253 Views
Message 28 of 33
Flag for a moderator

Re: Broadband issues IG2 / Area 22

Down again .

0 Kudos
Reply
  • 15.2K
  • 653
  • 32
Moderator (Retired) John_G
Moderator (Retired)
232 Views
Message 29 of 33
Flag for a moderator

Re: Broadband issues IG2 / Area 22

Hi Nitanpatel,

I've just checked your connection and can see no issues from here.

Your hub has been online for over 24 hours with no T3s or T4s. Your power levels, SNR and area contention are all healthy. 

How has your connection been since your last post?


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos
Reply
  • 29
  • 0
  • 0
nitanpatel
Joining in
216 Views
Message 30 of 33
Flag for a moderator

Re: Broadband issues IG2 / Area 22

Apologies for delayed response, had a busy weekend. Finally seems to have stabilised after last week's trouble. No idea what's going on - the same thing has been happening on / off since I started this thread. 

Let's see how long it lasts...

0 Kudos
Reply