My speed fell from a very good 100 Mbps down to 30 Mbps in the morning to 1 Mbps from about 7pm. I have spoken to tech who did the usual , start in safe mode etc. On pointing out I was running 2 Windows computers one Mac and a Android phone all registering low speeds she told me it was my system and nothing to do with VM. I have disconnected all and speed checked one device which again showed extremely low speed. I tried several times with technical before speaking to retentions to register my complaint . I was then given a next day Engineer visit who without checking anything told me that it was a network fault and hundreds, maybe thousands were affected. I would have thought that if this was true it would have already hit the forums.
The engineer wrote on the form he left that it was an outage and would be fixed by the 26th. However nothing is showing on the VM service status page, it just says 'no known faults'
Has this affected anybody else in the DA7 area, area 22?
I’ve been out for 7 days - nothing nada everywhere I go everything I look at says it’s fine - customer services have been saying all week it will be fixed today - somehow I don’t think that’s true - will be checking my contract today and leaving I work from home and this is unacceptable