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jeff2525
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Broadband Speed Area 20

Still slow speeds, 6Mbps.  VM posted a fault in Area 20 today which has now cleared but my speeds remain slow.   Yes my broadband is definitely being throttled by VM but their help line passed me through to their help centre which wants me to test the speed of wi-fi on my cellphone, must be part of their script, difficult to get beyond distraction this unless I spend an hour on the phone.

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jbrennand
Alessandro Volta
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Re: Broadband Speed Area 20

All's well in my part of Area20.

Screenshot 2018-12-04 at 18.45.20.png

 

 


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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Superuser
Superuser
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Message 3 of 4
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Re: Broadband Speed Area 20

TBF area number is meaningless, first part of postcode would allow us to check the issues in OP's  area.

 

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Forum Team (Retired) Samantha_L
Forum Team (Retired)
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Re: Broadband Speed Area 20

Morning jeff2525,

 

Thanks for posting on the community.

 

Sorry to read you are experiencing slow broadband speeds.

 

I can see from your other post and account, that an engineer appointment has been arranged.

 

Let us know how the visit goes

Sam


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