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Broadband Dropping

Imrankamalzae
Joining in

on ‎01-04-2022 16:20

In my area on 28th of march some work has been carried out now since last 2 days I have started issue with the internet keeps dropping no internet or speed is dead slow.

 

Now today I have to restart the modem again and then same issue appear after some time.

 

Please anyone know any advise for this.

 

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4 REPLIES 4

Adduxi
Very Insightful Person
Very Insightful Person

on ‎01-04-2022 16:22

Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Imrankamalzae
Joining in
In response to Adduxi

on ‎01-04-2022 22:05

WHAT is VM in your message. I will ring the no in morning to check with fault in the area. 

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Adduxi
Very Insightful Person
Very Insightful Person
In response to Imrankamalzae

on ‎02-04-2022 10:33

@Imrankamalzae wrote:

WHAT is VM in your message. <snip>

VM - Virgin Media 

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Imrankamalzae
Joining in
In response to Adduxi

on ‎03-04-2022 18:19

Thanks for the response relation to the VM. After restarting a modem does not looks having issue. Will have a look on Monday and then whole week to check if anything goes wrong.

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