on 01-04-2022 17:15
Hi,
I seem to have an issue with my broadband fluctuating speeds and dropouts over wifi
Regards
Gerry
on 01-04-2022 18:58
on 04-04-2022 09:03
Hi @AudioDetective,
Welcome back to our community forums and sorry to hear about your broadband issues.
We can understand this is not ideal and we want to best help.
I have had a look at our systems and everything hub-wise appears to be functioning correctly. Are you able to answer the questions posed by @jbrennand so we can better understand what is going on and help? Are you also able to create a BQM so we can better analyse this for you?
Thanks,
on 05-04-2022 15:10
<a title="Broadband Ping" href="https://www.thinkbroadband.com/broadband/monitoring/quality/share/42a9ad130402f7f81206b6907b5f7360a9f176fd"><img alt="My Broadband Ping - Test 2/04/2022" src="https://www.thinkbroadband.com/broadband/monitoring/quality/share/42a9ad130402f7f81206b6907b5f7360a9f176fd.png" /></a>
on 05-04-2022 15:47
on 07-04-2022 15:50
Thanks for posting on our community forum!
Sorry to hear about your issue, can you provide us with an update on your connection since? Are you also able to answer the above from the very helpful jbrennand so we can investigate further
Regards