Menu
Reply
  • 3
  • 0
  • 1
Mbkidd81
Joining in
343 Views
Message 1 of 7
Flag for a moderator

Broadband 350

Again it’s 10pm and my speed measures 64mbps what is going on it’s like having dial up 

  • 58
  • 2
  • 34
tinkermojoman
Dialled in
308 Views
Message 2 of 7
Flag for a moderator

Re: Broadband 350

I don`t know what`s going off with VM lately. The past couple of weeks my speeds have been around 50 to 60 mbps and i`m paying for Vivid 100. I`m not the only one. Go on other forums and there`s quite a few folks suffering with poor speeds. VM are quick enough to raise prices or take the money for your bill.  Is there anyone from VM who can give us poor customers a STRAIGHT answer. I`m sure i`m not the only one.  If it`s engineering work or system problems. Just tell us and let us know when things will be back to normal.

0 Kudos
Reply
  • 3.59K
  • 47
  • 798
CarlTSpeak
Wise owl
292 Views
Message 3 of 7
Flag for a moderator

Re: Broadband 350

Things have come a long way when 64Mb is like dialup and 50-60Mb out of 100 at peak times is poor Smiley Happy

0 Kudos
Reply
  • 25.04K
  • 1.04K
  • 3.98K
Superuser
Superuser
288 Views
Message 4 of 7
Flag for a moderator

Re: Broadband 350

48kbps is dialup and i had to grow up with it

0 Kudos
Reply
  • 6.2K
  • 665
  • 965
jbrennand
Hero
277 Views
Message 5 of 7
Flag for a moderator

Re: Broadband 350

I think I started on 28k.  I also miss that electronic "handshake" sound Smiley Happy


--------------------
Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
  • 25.04K
  • 1.04K
  • 3.98K
Superuser
Superuser
267 Views
Message 6 of 7
Flag for a moderator

Re: Broadband 350

 Smiley Happy


0 Kudos
Reply
Highlighted
  • 11.7K
  • 347
  • 677
Forum Team (Retired) Samantha_L
Forum Team (Retired)
182 Views
Message 7 of 7
Flag for a moderator

Re: Broadband 350

Afternoon Mbkidd81,

 

Thanks for posting on the community and apologies you are having an issue with the broadband speeds.

 

From checking your line, the downstream power levels are too low and for this I would like to arrange an engineer appointment to have these adjusted.

 

We can do this via online chat.

 

Speak soon

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply