on 06-09-2022 21:21
Have had crap speeds for months and keep being fobbed off
We need a technician but I refuse to click the £25 thing
Now I am being ignored
This has been going on for months
Will cancel the direct debit tomorrow as I am sick of this
Answered! Go to Answer
on 06-09-2022 22:02
on 06-09-2022 22:02
on 07-09-2022 08:21
Hi @JOOLS65
Welcome back to the community, sorry to hear that this is still ongoing for you, we understand you worry about being charged £25 if the technician finds the issue isn't fault related however the only way we can be sure is doing a full check, as advised previously I will be happy to arrange a technician, I will send you an invite into a private chat, once received please click on the purple envelope to accept.
Regards
Paul.