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jaztim
Fibre optic
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Message 21 of 24
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Re: Area 11 - Edinburgh Speeds

6 days. No response. 

Are virgin short staffed in this area? 

The review/fix date has now been moved to the 13th June according to the twitter team. 

😔 

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Forum Team (Retired) Nicola_C
Forum Team (Retired)
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Message 22 of 24
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Re: Area 11 - Edinburgh Speeds

Hello jaztim

Sorry about the delay, we are quite busy at the moment. F005835864 is now showing a review date of 11 JUL 2018.

Thank you for your patience 

Nicola

Virgin Media Forum Team
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jaztim
Fibre optic
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Message 23 of 24
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Re: Area 11 - Edinburgh Speeds

Thanks 

please arrange loss of service discount as it expired in may I believe, as this was original review date.  

 

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fergiet
Superfast
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Message 24 of 24
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Re: Area 11 - Edinburgh Speeds

Thanks Nicola.

I assume discount will apply ?

Tom

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