6 days. No response.
Are virgin short staffed in this area?
The review/fix date has now been moved to the 13th June according to the twitter team.
Sorry about the delay, we are quite busy at the moment. F005835864 is now showing a review date of 11 JUL 2018.
Thank you for your patience
please arrange loss of service discount as it expired in may I believe, as this was original review date.
I assume discount will apply ?