cancel
Showing results for 
Search instead for 
Did you mean: 

Another SNR issue, 3rd within 1 year?

Icantcrabhere
Superfast

Hi,
Seem to again have another potential SNR issue.
QAM is all over the place on the upstream.

Although irrelevant
Superhub 3, modem mode.

Live graph for when things are undoubtedly going to get worse:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/99d0211a42b0af7eea816fe43594835dbd170019

 

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1539000000-1.438256 qam17
24110000001.240256 qam1
3419000000140256 qam2
44270000000.740256 qam3
54350000000.440256 qam4
64430000000.240256 qam5
7451000000040256 qam6
8459000000040256 qam7
9467000000040256 qam8
10475000000040256 qam9
11483000000-0.240256 qam10
12491000000-0.438256 qam11
13499000000-0.738256 qam12
14507000000-0.740256 qam13
15515000000-0.740256 qam14
16523000000-138256 qam15
17531000000-140256 qam16
18547000000-1.738256 qam18
19555000000-1.738256 qam19
20563000000-1.738256 qam20
21571000000-2.238256 qam21
22579000000-2.438256 qam22
23587000000-2.238256 qam23
24595000000-2.238256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.62440
2Locked40.3770
3Locked40.3610
4Locked40.3700
5Locked40.3340
6Locked40.9350
7Locked40.3850
8Locked40.3850
9Locked40.3480
10Locked40.31010
11Locked40.3450
12Locked38.9840
13Locked38.92410
14Locked40.3880
15Locked40.3790
16Locked38.9690
17Locked40.3950
18Locked38.9990
19Locked38.9720
20Locked38.92560
21Locked38.91680
22Locked38.91180
23Locked38.61220
24Locked38.61510

 

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

14620000041.3512064 qam1
23940000041512016 qam2
33260005440.5512016 qam3
42579998640.2512016 qam4



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0010
2ATDMA0010
3ATDMA0010
4ATDMA0020
13 REPLIES 13

Hi Icantcrabhere,

Thank you for reaching back out, I wasn't able to see any digestion issues, the only thing picked up what an issues with the pods not communicating which will be due to you using a 3rd party Router.

Regards

Paul.

Hi Paul,
your colleague openly said about utilisation issues up there, or a potential to be - please expand upon this, or have them do so.

also, considering I'm not using pods - i'd hope they wouldn't be communicating.

I think you might be responding to the wrong person here

I can't expand on the utilisation as none is currently showing, are you referring to the potential SNR issue advised by Serena, I have run full checks and cannot see anything showing at all.

Regards

Paul.

jbrennand
Very Insightful Person
Very Insightful Person
Your BQM looks absolutely fine today. Are you experiencing any issues today

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.