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wilsona619
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Am I being throttled during the day?

I have been getting internet speeds between 2 and 4 mbps for at least two weeks - this is unacceptable as I depend on decent internet speeds for working from home. Am I being throttled?

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Superuser
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Re: Am I being throttled during the day?

answer to last question - no VM have no traffic management

so

log into hub3 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labeled - upstream - downstream

if its an earlier hub button is top right

and how are you testing the speed - always test with a wired connection

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Tony
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wilsona619
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Re: Am I being throttled during the day?

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

12987500008.440256 qam21
21387500001140256 qam1
314675000010.840256 qam2
415475000010.840256 qam3
516275000010.540256 qam4
617075000010.140256 qam5
717875000010.140256 qam6
81867500009.840256 qam7
91947500009.340256 qam8
102027500009.540256 qam9
112107500009.540256 qam10
122187500009.440256 qam11
132267500009.340256 qam12
142347500008.640256 qam13
152427500008.640256 qam14
16250750000940256 qam15
172587500008.140256 qam16
182667500008.440256 qam17
192747500008.540256 qam18
202827500008.340256 qam19
212907500008.140256 qam20
223067500007.540256 qam22
233147500007.940256 qam23
243227500008.540256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.350
2Locked40.300
3Locked40.3180
4Locked40.9120
5Locked40.350
6Locked40.310
7Locked40.960
8Locked40.360
9Locked40.3130
10Locked40.960
11Locked40.340
12Locked40.9170
13Locked40.9170
14Locked40.900
15Locked40.960
16Locked40.950
17Locked40.300
18Locked40.350
19Locked40.950
20Locked40.360
21Locked40.3110
22Locked40.3140
23Locked40.9190
24Locked40.300
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wilsona619
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Re: Am I being throttled during the day?

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1462000094.625512064 qam1
2258000144.475512064 qam4
3326000174.625512064 qam3
4394000004.625512064 qam2



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000
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Superuser
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Re: Am I being throttled during the day?

downstream is not brilliant - 10 is the max and you have channels above that - they really need lowering and see if thats all it needs - wait for VM to get here they should book a tech 

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Tony
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Re: Am I being throttled during the day?

Hello wilsona619, 

Welcome to our community forum page, it's great to have you on board. 

I'm sorry to hear about the downstream issues you have been experiencing and as -tony- has advised it does look like a technician visit may be required. 

I have now sent you a private message so we can assist you further. 

 

Regards, 

Dean C

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