Hi, right i have checked and still same problem with wifi, however the wifi speed works fine on my neighbours and i tried a friends who also has the 500mbps and on their routers my phone actually gets speeds of around 450mb yet on my wifi router at home im getting no higher than 105mb.
So after looking at that, its is know my devices arent to blame and that a wifi problem is occuring with my router.
Is your HUB3's 5GHZ channel set to 20/40/80HZ and what is the Link Speed on your devices (in the devices own settings) it should be 866Mb/s if you are set up correctly and close enough to a good signal.
If I am set to only 20/40HZ I cannot get near my 350Mb/s as the Link Speed of 433Mb/s minus overheads is far less.
if you read the thread correctly instead of just assuming its a speed issue you will CLEARLY see when connected to my router no one persons internet is above 100mb. when connected to another virgin router internet speeds are normal.
The issue lies with the router otherwise the same issues would arise with other virgin routers/.
Did you ever do the suggested "pinhole factory reset" of the Hub? I cant seem to see any mention of the outcome.
EDIT: Also you don't say specifically, but your BT friend (or anyone else) test the wifi connection on his/her phone and get ~100 on yours and then ~450 on the neighbours at the same time as you did?
-------------------- Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.