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Message 11 of 12
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Re: 500Mbps Package Speeds

Hello botak

Thanks for your post 

Sorry to hear about your slow speeds 

Have you been able to get this sorted

If not let me know 

Gareth_L

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Message 12 of 12
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Re: 500Mbps Package Speeds

Hi botak

Thanks for your private message 

Looking at thing form here. All upstream and downstream levels are good 

No issues in the area that may be affecting the service have been found 

I'm guessing you have tried a speed test on both WiFi and hard wired.

The only thing I can think of that may be losing you 50mb speed is the actual devices 

that are connected at the same time 

Gareth_L

 

 

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