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200mg slow

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Alanpne1
Joining in

on ‎04-05-2022 19:37

Just upgraded to 200mb. They said it would upgrade in 10mins 8hours ago can't get more than 40mb all day 

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Gareth_L
Forum Team
Forum Team

on ‎09-05-2022 15:01

Hello Alanpne1,

Sorry to hear this is happening 

Can I just ask. 

Have you rebooted the Hub?

Tried a wired speed test?

Made sure its not being tested on a VPN at all?

Gareth_L

 

See where this Helpful Answer was posted

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4 REPLIES 4

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎05-05-2022 15:03

See message 2 I have just posted

https://community.virginmedia.com/t5/Speed/M350-slow/td-p/5006039

--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Gareth_L
Forum Team
Forum Team

on ‎09-05-2022 15:01

Hello Alanpne1,

Sorry to hear this is happening 

Can I just ask. 

Have you rebooted the Hub?

Tried a wired speed test?

Made sure its not being tested on a VPN at all?

Gareth_L

 

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Alanpne1
Joining in
In response to Gareth_L

on ‎09-05-2022 19:26

Tried all of the above I'm afraid 

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legacy1
Alessandro Volta
In response to Alanpne1

on ‎09-05-2022 21:16

what wired PC you have?
---------------------------------------------------------------

BQM, Test for outgoing ports and SSL/L2TP VPN test

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