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interquad
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200mb connection - only getting 10mb download for last two days.

Ipswich (Suffolk) area

I have checked all connections are secure and re-started Router but the low speed persists

Please confirm this is a known issue, and if so:

a) What is being done to fix it and;

b) how long will it take?

Thanks

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interquad
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Re: 200mb connection - only getting 10mb download for last two days.

The download speed has now dropped to 3 mbs; what is gong on?

 

I have a wired connection and my ipad is the only other device sharing the connection.

 

Thanks

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Re: 200mb connection - only getting 10mb download for last two days.

Hi interquad,

 

Welcome to the Community!

 

I'm really sorry to hear you're having trouble with your connection.

 

I've run diagnostics on your equipment and your levels are looking healthy at the moment. I've also checked the network and there are no faults in your area. How has it been since posting? Are you still experiencing slow speeds?

 

Speak soon

 

Josh


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