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fournicols
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2 TVs same house 1 buffers 1 doesn’t. Why??

TV in the bedroom connects to router with Wi-fi it has a fire stick and  has no buffering with streaming. The TV in the living room which also has fire stick and is connected to router with Ethernet cable buffers every 3 seconds when streaming football making it unwatchable. Any suggestions please?

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jbrennand
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Message 2 of 11
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Re: 2 TVs same house 1 buffers 1 doesn’t. Why??

Try a new Cat6a cable. Try a different port on the Hub? What does it do if you connect it by wifi rather than ethernet ?

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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fournicols
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Re: 2 TVs same house 1 buffers 1 doesn’t. Why??

Hi it was the same using WiFi so we changed to Ethernet. The cable you mention where does that connect from and to?

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Roger_Gooner
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Message 4 of 11
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Re: 2 TVs same house 1 buffers 1 doesn’t. Why??

Where is the router? The WiFi in the living room is probably worse than in the bedroom.

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fournicols
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Re: 2 TVs same house 1 buffers 1 doesn’t. Why??

The router is right next to the TV

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fournicols
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Re: 2 TVs same house 1 buffers 1 doesn’t. Why??

Sorry the living room TV where the buffering happens

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Message 7 of 11
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Re: 2 TVs same house 1 buffers 1 doesn’t. Why??

Hi fournicols,

 

Sorry to hear you are experiencing buffering issues.

Even though your TV is connected through Ethernet, the Fire stick connects through WiFi, so being connected through Ethernet connection to your router does not actually have an influence to the Fire stick.

 

Let's first try to check if the position of your Hub is impacting the WiFi connection. Please try the steps in this link to see how you can adjust the Hub position.

 

If this doesn't work, I would recommend to contact the manufacturer support of Amazon, as the issue might be caused by the Fire stick itself.

 

Please let me know how it goes.

 

^Jona

 

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Very Insightful Person
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Re: 2 TVs same house 1 buffers 1 doesn’t. Why??


@Jen_Y wrote:

Even though your TV is connected through Ethernet, the Fire stick connects through WiFi, so being connected through Ethernet connection to your router does not actually have an influence to the Fire stick.


Unless @fournicols is using an Ethernet adapter like this one:

https://www.amazon.co.uk/Amazon-Ethernet-Adaptor-Remote-models/dp/B01LXP5TXI

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fournicols
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Message 9 of 11
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Re: 2 TVs same house 1 buffers 1 doesn’t. Why??

Hi I am using that type, The Ethernet is connected to the fire stick. Buffering happens when streaming sport using WiFi or Ethernet, but the WiFi fire stick connection on the bedroom TV is stable, no buffering ??

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jpeg1
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Message 10 of 11
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Re: 2 TVs same house 1 buffers 1 doesn’t. Why??

Can you replace the ethernet cable to the Firestick? 

Have you tried swapping the two Firesticks? 

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