1Gig speed keeps droping to 50 megs

[iveivan]

Hi, I have a 1 Gig speed connection, diretly connected to pc, usually is 950 megs, but now in the past week keeps droping to 50 60 megs, I restart hub 4 so many times a day now, it  works for a bit then there we go again, is really bad. What is going on?

I has some issues months ago engineer came around checked all cables, hub all fine and no solution was given and speed was better for a while now same issues.

[iveivan]

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	32600000	42.5	5120 KSym/sec	64QAM	5
2	25800000	41.8	5120 KSym/sec	64QAM	6
3	39400000	42.5	5120 KSym/sec	16QAM	4
4	46200000	43	5120 KSym/sec	64QAM	3

3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	US_TYPE_STDMA	0	0	23	15
2	US_TYPE_STDMA	0	0	33	0
3	US_TYPE_STDMA	0	0	36	10
4	US_TYPE_STDMA	0	0	33	7

[iveivan]

As you can see above prints showing many errors

[iveivan]

https://prnt.sc/MRaqb4pz4hE-

[iveivan]

[iveivan]

[iveivan]

My Hub 4 continues to drop speeds to 20 30 megs every  single day

[iveivan]

[jbrennand]

What was the outcome of your PM discussion with VM Matthew ?

The BQM looks a lot better today - lets see what the evening hours bring.

Might be worth doing a 60 second pinhole reset of the Hub now

whilst waiting can you try a "pure" speed test exactly like this...
___________________________________________________

As you expect >100Mbps then connect a 1GB enabled computer/laptop, with up to date drivers, via a NEW and working Cat5e/6a ethernet cable, directly to the Hub which you have put into “modem mode” (https://www.virginmedia.com/help/virgin-media-hub-modem-mode ). This ensures that NO other devices are connected

Test speeds a t https://speedtest.samknows.com/ - try on 2 different browsers as Chrome sometimes gives odd results.

If they are still low – boot your device into Windows safe+networking mode - to disable any potentially interfering software - and try again.

There are many posts on here (I have a list of ~30!) where QoS software, anti-virus, unknown/flaky software, old network card drivers, corrupted browsers, bad cables or other connected devices are limiting speeds on tests.

Report back what that gets. For examples of why... see message 7 in the first thread and 9 in in the second and 3 in the third

https://community.virginmedia.com/t5/Speed/HUB-5-and-IGB-wifi/td-p/5088163

https://community.virginmedia.com/t5/Networking-and-WiFi/Slow-Ethernet-Speed/m-p/5060946#M484321

https://community.virginmedia.com/t5/Speed/Upgrade-from-M600-to-Gig1-no-speed-change-with-Hub-4/td-p...

[iveivan]

I am talking to him today, I was waiting to see if speed improved and nothing changed.

You say improved but I am still on 1 gig plan getting 50 megs.

[iveivan]

I am not getting 156 I wish