on 02-07-2022 11:17
Hello all - thank you very much in advance.
I had my package upgraded yesterday from 100mb to 1Gb, technician came with the new hub and installed.
Im still only getting around 70mb/s download speeds, which is more or less what I was getting before.
Can anyone please advise?
Thank you
Answered! Go to Answer
02-07-2022 20:05 - edited 02-07-2022 20:06
@carl_pearce is correct. Your TP-Link TL-PA4010KIT Nano AV600 Powerline Adapter can't manage the higher speeds as it only has a 100 Mbps Ethernet Port
02-07-2022 12:04 - edited 02-07-2022 12:06
@bigredneville wrote:Hello all - thank you very much in advance.
I had my package upgraded yesterday from 100mb to 1Gb, technician came with the new hub and installed.
Im still only getting around 70mb/s download speeds, which is more or less what I was getting before.
Can anyone please advise?
Thank you
If your line already had a problem upgrading wouldn't help, it could actually make things worse! (You should expect around 108Mbps on your M100 subscription)
What does this site show?
https://samknows.com/realspeed/
on 02-07-2022 12:42
Thank you for replying! There was no problem with my M100 package that I was aware of, the 70mbps was the average generally.
I got a the upgrade to 1Gb as it was offered to me. What would be holding it back? The engineer didn't mention anything
02-07-2022 12:47 - edited 02-07-2022 12:48
What does the above site I linked to show?
It does a speed test to the HUB, as well as to your device, to rule out any local issues.
on 02-07-2022 15:32
on 02-07-2022 16:20
Apologies, I missed that link. I'm seeing the below:
I'll add that i'm using TP Link powerline adapters, from the hub to my office upstairs (from where this reading was taken). I've just checked the adapters, and they are actually only for 600Mbps - but even so, it should be a bit faster than that?
Sorry for the basic questions!
02-07-2022 16:36 - edited 02-07-2022 16:50
@bigredneville wrote:Apologies, I missed that link. I'm seeing the below:
I'll add that i'm using TP Link powerline adapters, from the hub to my office upstairs (from where this reading was taken). I've just checked the adapters, and they are actually only for 600Mbps - but even so, it should be a bit faster than that?
Sorry for the basic questions!
It will be the powerline adapters. 70Mbps will be the current bandwidth limit, hence why your speed is consistently slow on both the M100 and Gig1 subscription!
600Mbps is marketing rubbish!
What's the model number?
I'm going to take a guess that the powerline adapters have 100Mbps ethernet ports...
on 02-07-2022 19:52
It is the:
TP-Link TL-PA4010KIT Nano AV600 Powerline Adapter
02-07-2022 20:05 - edited 02-07-2022 20:06
@carl_pearce is correct. Your TP-Link TL-PA4010KIT Nano AV600 Powerline Adapter can't manage the higher speeds as it only has a 100 Mbps Ethernet Port