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1GBPS Line

pg99
Joining in

speetest.net shows around 800-850 mbit/s

also when i am downloading files (Games for example) the speed will be decent for a bit (5-10 mins) then rapidly drop and stay very low. i am paying for a 1gbps line. 

 

currently running a think broadband test, and will post soon. 

any advice is helpful. many thanks.

 

Cable Modem StatusItem Status CommentsChannel Overview Downstream Upstream

Cable Modem Status
Online
DOCSIS 3.1
Primary downstream channel
Locked
SC-QAM
DOCSIS 3.0 channels
31
4
DOCSIS 3.1 channels
1
0

 

1 ACCEPTED SOLUTION

Accepted Solutions

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Thanks for your co-operation over PM pg99,

The technician appointment is now booked in for you.

If you face any issues with the timeslot and need to reschedule, you can do via this link on your MyVM account.

Cheers and take care,

Kain

See where this Helpful Answer was posted

15 REPLIES 15

pg99
Joining in

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

253310000003.70000136.386890QAM25625
61790000000.90000233.376591QAM2566
71870000001.20000133.834164QAM2567
81950000001.50000033.956509QAM2568
92030000002.00000034.345688QAM2569
102110000002.29999934.483570QAM25610
112190000002.20000134.483570QAM25611
122270000002.00000034.345688QAM25612
132350000002.50000034.483570QAM25613
142430000002.90000235.083549QAM25614
152510000002.90000234.925610QAM25615
162590000003.50000035.779911QAM25616
172670000003.50000034.925610QAM25617
182750000003.90000235.595078QAM25618
192830000004.09999835.779911QAM25619
202910000004.19999736.386890QAM25620
212990000004.59999836.386890QAM25621
223070000004.50000035.779911QAM25622
233150000004.09999835.779911QAM25623
243230000003.79999936.386890QAM25624
263390000004.09999836.174995QAM25626
273470000003.90000235.779911QAM25627
283550000003.50000035.595078QAM25628
293630000003.90000235.779911QAM25629
303710000004.09999835.595078QAM25630
313790000004.19999735.779911QAM25631
51710000000.90000233.376591QAM2565
11390000000.90000231.688669QAM2561
21470000000.59999832.237156QAM2562
31550000000.79999932.676208QAM2563
41630000000.59999832.962662QAM2564



3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

25Locked36.38689070
6Locked33.37659120240
7Locked33.8341649540
8Locked33.9565097890
9Locked34.3456885420
10Locked34.4835703370
11Locked34.4835703900
12Locked34.3456886270
13Locked34.4835702360
14Locked35.083549940
15Locked34.925610700
16Locked35.779911510
17Locked34.925610390
18Locked35.595078280
19Locked35.779911210
20Locked36.386890110
21Locked36.38689040
22Locked35.779911210
23Locked35.779911150
24Locked36.38689080
26Locked36.174995120
27Locked35.779911150
28Locked35.595078180
29Locked35.779911160
30Locked35.595078150
31Locked35.779911150
5Locked33.37659127650
1Locked31.688669350100
2Locked32.237156187110
3Locked32.67620896300
4Locked32.96266253170

 

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

159964K1880QAM4096759



3.1 Downstream channels

Channel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)

159Locked395.91076409370

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

15370000047.0205995120 KSym/sec64QAM2
23940000045.2705995120 KSym/sec64QAM4
34620000045.7705995120 KSym/sec64QAM3
46030000047.0205995120 KSym/sec64QAM1



3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1US_TYPE_STDMA0010
2US_TYPE_STDMA0000
3US_TYPE_STDMA0000
4US_TYPE_STDMA0000

General Configuration

Network access
true
Maximum Number of CPEs
1
Baseline Privacy
true
DOCSIS Mode
3.1
Config file
54k;fg87dsfd;kfoA,.iyewrk



Primary Downstream Service Flow

SFID
23617
Max Traffic Rate
1200000450
Max Traffic Burst
42600
Min Traffic Rate
0



Primary Upstream Service Flow

SFID
23618
Max Traffic Rate
55000270
Max Traffic Burst
42600
Min Traffic Rate
0
Max Concatenated Burst
16320
Scheduling Type
bestEffort

Network Log

Time Priority Description

Thu Jan 1 00:01:27 19703No Ranging Response received - T3 time-out;CM-MAC=XXXXXX;CMTS-MAC=XXXXXX;CM-QOS=1.1;CM-VER=3.1;
Mon Jan 31 01:10:58 20225MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=XXXXXX;CMTS-MAC=XXXXXX;CM-QOS=1.1;CM-VER=3.1;
Mon Jan 31 01:23:16 20225DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=aXXXXX;CMTS-MAC=cc:XXXXX;CM-QOS=1.1;CM-VER=3.1;

d1b5b37c9d95cb9e67d4f71802ab3d9aad99ddcc-31-01-2022.png

Are you using gigabit nic, SSD, download manager? 

What is a gigabit nic? 
hard drive but the read and write speeds are around 200mbps, I have tried a download manager to see what other programs are being used bandwidth wise, but there’s not much issue there either. Even tried setting the program I am downloading games on to a high priority with no avail. 

my network card does support 1gbps

pg99_0-1643655916277.png