on 20-05-2022 09:39
Hi
We joined Virgin media at the start of April on their 1GB Volt package. Whilst we have been getting some good broadband speeds, we never seem to get more than circa 500MB. I'll be honest the speed we're getting is more than sufficient, its just that as we paid for 1GB this is what we expected to receive.
Any thoughts welcomed!!
Matt
on 20-05-2022 09:44
on 23-05-2022 09:56
Hi @ThePerrys, thanks for posting and welcome back to our community.
Sorry to hear that you're not receiving your Gig1 speeds. I would like to have a closer look on your behalf. I am going to send you a quick private message.
Regards
Lee_R