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ADummass
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1G Slow speeds

Hi, 

So short and sweet, upgraded to the 1G broadband a couple weeks ago and only getting 350-600max on wired Internet in peak and off-peak. Did I set it up wrong?

Countless reboots and also have the Hub 4 in modem mode with an expensive asus router doing the...routing?

Anyway, was on a 200 package before and after I upgraded the router, I was constantly on 200 wired. 

Any ideas?

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Anonymous
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Message 2 of 8
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Re: 1G Slow speeds

Hi,

First off check you are getting full speed to the HUB 4:

https://samknows.com/realspeed/ 

Turn off any QOS options on your Asus router.

Did you get full speed with the HUB 4 in router mode?

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ADummass
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Re: 1G Slow speeds

After restarting router mode with the hub4, the link showed 970.

But when using speednet, it showed 500 on wired.

Restarted it all again and checked my Asus router settings, the Qos was already disabled.

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MikeRobbo
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Alessandro Volta
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Re: 1G Slow speeds

When doing speed tests do them only through the VM Hub with a cable connected device and no other devices connected.


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Anonymous
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Re: 1G Slow speeds

Another thread found that Windows 10 was causing an issue.

https://community.virginmedia.com/t5/Speed/Gigabit-speeds-AWFUL/td-p/4327359/page/2 

When trying with a different OS, Ubuntu, it was as expected!

Not sure if you are in the same situation.

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Lee_R
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Re: 1G Slow speeds

Hi there ADummass, thanks for posting and welcome to our community.

I am sorry to hear you're not achieving your speeds.  I would like to have a closer look at this.  To enable me to do so, I am going to send you a private message. Please look out for the purple envelope in the top right of the screen.

Regards


Lee

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ADummass
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Re: 1G Slow speeds

Just to update anyone seeing this...

 

The engineer came, did tests and there was a fault present. Fixed and i am now showing 1G ethernet speed, so if you have the same problem, might need to get one out.

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Lee_R
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Re: 1G Slow speeds

Thanks for the update ADummass.  I am so glad your services are now working as you would want them to be.

Regards


Lee_R

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