jesus, BT seem to be rolling out FTTP with their new infinity. Unfortunately not in my area. Funny how BT use to be a monopoly with god awful internet and virgin was a saving grace and now it's the complete opposite.
Sorry about the continued problems you're having with your connection. I've tried to investigate this afternoon but I'm unable to locate your account info. Would you please post back to us when you're connected to your home network so we can use your IP address to find your account.
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Sorry we did have a few noise problems in the area however looking good at the moment. Line and hub stats all nicely in spec, no errors so hopefully it has improved for you. If not is it just wireless devices you are having problems with?