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100mb on 1gig connection

piggo64
On our wavelength


 


3.0 Downstream channelsChannel Lock Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked40.36628700
2Locked40.36628700
3Locked40.94620900
4Locked40.36628700
5Locked40.36628700
6Locked40.94620900
7Locked40.94620900
8Locked40.36628700
9Locked40.94620900
10Locked40.36628700
11Locked38.60537700
12Locked38.98326100
13Locked40.36628700
14Locked40.94620900
15Locked40.36628700
16Locked40.36628700
17Locked40.36628700
18Locked40.94620900
19Locked40.94620900
20Locked40.94620900
21Locked40.36628700
22Locked40.36628700
23Locked40.36628700
24Locked40.36628700
25Locked40.36628700
26Locked40.36628700
27Locked38.98326100
28Locked40.36628700
29Locked40.36628700
30Locked40.36628700
31Locked39.85476300


3.1 Downstream channelsChannel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
159884K1720QAM4096424


3.1 Downstream channelsChannel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)
159Locked43-1.21112386630
 
 
 
 
My Broadband Ping - vm1gig_HUB5_ax50
1 ACCEPTED SOLUTION

Accepted Solutions

Andrew-G
Alessandro Volta

Could be a faulty hub, but at 80-90 Mbps immediate suspicion falls on the ethernet cables (or any switch you might have).  When connecting to a device and assigning an IP address, the Ethernet protocols the hub uses negotiate with the device, if the responses indicate any issues it will drop back from a 1000 Mbps connection to a 100 Mbps speed.  Sometimes reseating the connectors helps, sometimes it's a dubious quality cable, or ageing/wear of the cable and connectors. Try a different cable and see if that helps.  If you decide to buy a new cable, buy Cat 6a or higher.

If the replacement cable is the same, and different ethernet devices have the same issue, that points to a hub fault.

See where this Helpful Answer was posted

3 REPLIES 3

Andrew-G
Alessandro Volta

Could be a faulty hub, but at 80-90 Mbps immediate suspicion falls on the ethernet cables (or any switch you might have).  When connecting to a device and assigning an IP address, the Ethernet protocols the hub uses negotiate with the device, if the responses indicate any issues it will drop back from a 1000 Mbps connection to a 100 Mbps speed.  Sometimes reseating the connectors helps, sometimes it's a dubious quality cable, or ageing/wear of the cable and connectors. Try a different cable and see if that helps.  If you decide to buy a new cable, buy Cat 6a or higher.

If the replacement cable is the same, and different ethernet devices have the same issue, that points to a hub fault.

piggo64
On our wavelength
Thanks for the prompt reply
I'm pretty certain that it is the hub because I have 3x pcs al connected to seperate ports on the hub with cat6 cable, and they are differing lengths but same result on all. Unlikely that 3 seperate cables would become faulty at the same time. I have booked an engineer for next week.
Cheers!
Jeff
My Broadband Ping - vm1gig_HUB5_ax50

jbrennand
Very Insightful Person
Very Insightful Person
Check the PC's NIC cards have not dropped to 10/100 - ensure they are set to 1GB and all drivers are up to date. Done a windows update to them all recently?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.