on 15-11-2021 15:44
I currently have the 500 service, but have received an email telling me that the 1Gig service is now available in my area.
I believe that I have a hub 4. I have read reports that the Hub 4 cannot achieve the full speed of the 1 Gig service. Is this correct?
If and when I sign up for this faster service will I be issued with the new Hub 5, which can cope with the faster speed.
Answered! Go to Answer
on 15-11-2021 17:04
on 15-11-2021 17:04
on 15-11-2021 17:08
Oh dear,
I currently have my Hub 4 in modem mode and is connected to my GT-AX11000 router which is wifi 6 enabled and is 2.5 Gig capable,
I probably won't waste my money then if I cannot get the full benefit of their 1 Gig offering.
on 15-11-2021 18:04
on 15-11-2021 18:35
Even with a Hub 4?
Shouldn't the speeds be around 1.2 Gig or even more?
If I can't get the max that is advertised by Virgin, I don't see the point.
It's false advertising!
on 15-11-2021 18:39
15-11-2021 18:44 - edited 15-11-2021 18:52
For a single device you are never going to get over 940mb due to the fact the hub4 uses 1 gig ports.
Yes it is possible to bond two 1gig lines but its not easy and most routers dont have the correct protocol to get it to work.
The 1.2gig that virgin claims comes into play if for example you were maxing out two of the 1gig ports (on different devices)
Or one on ethernet and one on WIFI simultaneously.
So yes you can get over a gig but not on just one device.
If you connect your hub4 (in modem mode) to your router it will be via a single 1gig ethernet port/cable, therefore will everything will be restricted to that speed.
You are not the first person to question the pairing of a wifi5 router with single gig ports on a connection called 1gig.
"Thanks to average download speeds over 1Gbps – that’s 1,130Mbps"
I would also have to agree that its a little on the deceptive side.
on 15-11-2021 18:56
So not worth wasting my money then.
If I had a Hub 5, does that change things?
I note that has a 2.5 Gig port and so does my router?
15-11-2021 18:58 - edited 15-11-2021 19:02
@dog-man the speed you get on any one device is limited by the ‘slowest’ link in the chain. If you had a Hub 4 with a 1Gig subscription then the slowest component would be the Ethernet connection to your own router, as the hub 4 only has gigabit Ethernet ports, they will max out at 940-95’ish Mb/s so although the speed into the VM hub would be faster and your WiFi 6 connection would also be faster, it’ll be held back by that.
Now the Hub5 does have a 2.5 Gb/s port so if connect your router via that then, yes you would get the full speed available - everything else being equal and working properly.
Trouble is, the Hub5 has only just become available, is in very limited numbers, you could certainly ask but I suspect the chances of you getting one is slight.
on 15-11-2021 19:00
Well, if you consider 940mb a waste of money, then yes.
The hub5 does have a 2.5g port and wifi6 however it is only on trail at the moment.
Good luck getting your hands on one.