on 02-12-2021 17:19
so until a few days ago i was constantly getting 940 as my download speed, no matter what i try now it struggles to hit 600.
i have reset the network, tried modem mode on and off with my asus router and same result.
any suggestions please
on 02-12-2021 17:31
by reset the network do you mean reset the hub - if not do that
try the hub only in modem mode with jus a pc connected to it
log into hub3 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream
if its an earlier hub button is top right
on 06-12-2021 11:12
Hi wkdsean17,
Thank you for reaching out to us in our community and welcome, sorry to see you have gone from getting 940 MB to not reaching 600, I have had a look our end and cannot see any issues at all, everything is in the green, I can see you have rebooted recently, have you tried what Tony advised, how are things now?
Regards
Paul.