on 02-12-2022 17:05
Hi
I keep being asked for characters within the security password that was set up many years ago when we first opened an account, sadly I have no memory or idea of what this was.
We've recently added a 360 box and to set certain options we need to provide the security password. Is there a way to reset this password?
Thanks
D
Answered! Go to Answer
on 02-12-2022 17:24
Go to virginmedia.com login to your account. Click on account settings > account details and scroll down and click on edit on the telephone security details. Or go through secondary with customer service.
on 02-12-2022 17:24
Go to virginmedia.com login to your account. Click on account settings > account details and scroll down and click on edit on the telephone security details. Or go through secondary with customer service.