on 12-03-2018 16:21
got a email this morning looked very official
subject
We could not processes your last bill
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Answered! Go to Answer
on 12-03-2018 16:32
Similar to this one listed by the security team: http://community.virginmedia.com/t5/Security-matters/Latest-Phishing-News-28-02-2018/m-p/3664057
Marking it as spam should not affect genuine emails from VM. The spam filters don't work on email address alone and in any case the scam email would not have been from a VM email address.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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on 12-03-2018 16:32
Similar to this one listed by the security team: http://community.virginmedia.com/t5/Security-matters/Latest-Phishing-News-28-02-2018/m-p/3664057
Marking it as spam should not affect genuine emails from VM. The spam filters don't work on email address alone and in any case the scam email would not have been from a VM email address.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 12-03-2018 17:54
on 03-09-2018 10:10
this scam is still active, a new warning should be issued and action taken against sender sgtcjnoeqf@team.com
on 03-09-2018 10:38
@dunfarming wrote:this scam is still active, a new warning should be issued and action taken against sender sgtcjnoeqf@team.com
The sender can be spoofed, i could send you the same scam email appearing to come from a legit VM domain without working for VM 😛
on 09-09-2018 07:39
I just got the following email.
Checked my bills and all present and correct, last bill went out on time.
Are virgin media aware of this?
on 09-09-2018 20:52
10-09-2018 08:26 - edited 10-09-2018 08:49
Spam is the bane of ISP's. It has been covered relentlessly on these boards over the years. There is quite a lot of detail on how it is and can be done, how to spot fake messages and ways to protect yourself. https://community.virginmedia.com/t5/forums/searchpage/tab/message?q=spam&advanced=false
Phishing bulletins can be found here: https://community.virginmedia.com/t5/Security-matters/bd-p/Internet_Security
More advice on how to proceed can be found here: https://netreport.virginmedia.com/netreport/
on 29-10-2018 11:38
I almost fell for it... I was asked to fill out my bank details to finish off my updating of my direct debit set up with virgin at the bank. I was asked for my bank ID details, which I don't know off the top of my head so came upstairs to do it on the desktop instead of my phone. Thought I'd check whether the DD had gone from my account before finishing off. Who would have guessed that Virgin Media DD had actually left my account.
Phew !!!! Damn you have to be so careful!!!!!
on 30-11-2018 19:06
I also just got one of these scam emails and as for the phone calls I just don,t pick up you get 2 or 3 a day different numbers but same thing