on 13-03-2023 20:58
I have received an email with the subject " Renew your contract today" the reason I am checking is that promotions emails usually come from an address ending .com and this one has come from an address ending .co.uk
The message goes on to say
We’ve made it easy. Just click the button below for all the details, including your exclusive offer price.
Answered! Go to Answer
on 15-03-2023 22:27
The email starts
Hello JOANNA
and yes Joanna is all in upper case
It would be so much easier if you could ask Virgin Media if an email address was genuine or not. It's very simple as in my original question
.com or .co.uk
joannamc
on 15-03-2023 08:19
Hi joannamc,
Thank you for your post. Can you confirm the full email address you have received the email from?
We should be able to confirm from that if this is a legit email.
^Martin
on 15-03-2023 08:40
Hi Martin,
Thanks for your reply.
The full email address was email@em.virginmedia.co.uk
Previous emails of this nature have come from the same source except for .com instead of .co.uk
joannamc
on 15-03-2023 15:16
on 15-03-2023 22:27
The email starts
Hello JOANNA
and yes Joanna is all in upper case
It would be so much easier if you could ask Virgin Media if an email address was genuine or not. It's very simple as in my original question
.com or .co.uk
joannamc
on 15-03-2023 23:58
Unfortunately it isn't as clear cut as that. It is extremely easy to send an email that appears to come from a particular email address. So whether or not the address appears to be a genuine VM one there is no guarantee that it is actually genuine rather than a spoof.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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