Latest Phishing News 12/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...
Latest Phishing News 16/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 D...
Latest Phishing News 15/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 VIR...
Im new to Virgin Media and Virgin Media Web Safe does 'nothing' when turned on.I've tried everything to get this to work but my whole family can still access harmful material on any device.Can someone please fix ASAP?
I'm having an issue with Web Safe. Both virus and child settings are showing off but certain web sites are being blocked. If I try to toggle the button I get the message "Sorry the changes you made were not saved, please try again".This is happening ...
Latest Phishing News 15/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 VIR...
MY VM IP address in modem mode has changed yesterday and now says I am located in Huddersfield which is incorrect. I spoke to the help line and they are looking into this and raised a ticket but may take 5 days for them to ring me back, I did a pin ...
Safe web child is enabled but not working. Could you please advise
hacked email
Unlike some posts here, I want Child Safe to work.It's been on since the start. However, it seems to have stopped since a few days ago. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe...
I need to amend my virgin account sign in email address. It’s currently an old defunct tiscali.co.uk address. When I click on the link to edit this in the account details screen I get a message advising that a security code has been emailed to that t...
Latest Phishing News 12/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 vir...
Hi, I have had child safe on and its always worked almost perfectly. But it seems to have stopped working. Please can you advise. Ive searched the forums but it seems there no fix (as far as i could tell)
