cancel
Showing results for 
Search instead for 
Did you mean: 

Your home devices could be at risk

Karenknight
Joining in

Received this email today. I didn't click on any links on the email but I have logged into my hub and I can't find any issues. Can anyone help?

Screenshot_20220316-162443~2.png

4 REPLIES 4

richavery
Tuning in

It seems a number of people have received this - myself included. (See I've been sent an email about DOS and have no Idea... - Virgin Media Community - 4966456 on this forum.)

Steven_L
Forum Team
Forum Team

Hey @Karenknight,

Welcome back to the community and thanks for taking the time to post.
We are currently investigating this email, our community manager has advised this on the thread [link - removed] and we will send an update on that thread, once we know more.

Regards,

Steven_L

 

nodrogd
Very Insightful Person
Very Insightful Person

@Steven_L wrote:

Hey @Karenknight,

Welcome back to the community and thanks for taking the time to post.
We are currently investigating this email, our community manager has advised this on the thread here and we will send an update on that thread, once we know more.

Regards,

Steven_L

 


@Steven_L 

The linked thread is in the VIP area of the forum. Will the OP be able to follow this?

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Hi @nodrogd

 

You're quite right, this can't be accessed by the OP, apologies for the mix-up.

 

 

Alex_Rm