So I have been trying to manage my Websafe settings an have googled for guidance, found the YouTube video but that was not helpful. I get to My apps, then down to Websafe and the page shows a comparison with the F-Secure Internet Security app. On this page I am told that Virus Safe and Child Safe are both off but when I select Manage Websafe settings it just brings up the same page.
Thanks for your reply. Logging in using Incognito mode makes no difference, entering the url that should be blocked by default takes me to the page in the url. It is not blocked so Websafe is not working.
Thanks for your post and I am sorry to hear this, I have checked remotely and can't see anything that could be affecting this in your settings, I would advise emailing our websafe team to look into this for you and they will be able to clarify for you, here firstname.lastname@example.org let me know if you don't get a response within 48 hours and I will chase it up for you