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Websafe on but not working

nealfozzyfoster
Joining in

Hi,

My Websafe has suddenly stopped blocking any websites (adult sites for example). I have kids in the house and I don't want these sort of sites to be accessed.

Websafe is on with Nudity set to block - but it isn’t blocking anything.

protonvpn.com for example is accessible.

Ive tried switching it on/off. Checked there are no timers set and rebooted the router.

Still the same.

Im on the Gig1 package with TV.

2 REPLIES 2

用心棒
Very Insightful Person
Very Insightful Person

What value is shown for AS Name when you visit https://1.1.1.1/help? If it is not Virgin Media then you need to look at why your network's / device's DNS is different.

FYI Web Safe only works if Virgin Media's DNS is being used.

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AS NameVirgin Media Business