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Websafe on but not working

Joining in


My Websafe has suddenly stopped blocking any websites (adult sites for example). I have kids in the house and I don't want these sort of sites to be accessed.

Websafe is on with Nudity set to block - but it isn’t blocking anything. for example is accessible.

Ive tried switching it on/off. Checked there are no timers set and rebooted the router.

Still the same.

Im on the Gig1 package with TV.


Very Insightful Person
Very Insightful Person

What value is shown for AS Name when you visit If it is not Virgin Media then you need to look at why your network's / device's DNS is different.

FYI Web Safe only works if Virgin Media's DNS is being used.

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