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Virgin email password issues

EmmaEllwood
Tuning in

I’m having issues receiving emails to phone, laptop & email application since yesterday.

Says password not correct & then when you try to reset the password it won’t accept a new one.

I was able to auto login through web browser but once you sign out you can’t resign in under current password.

Anyone having similar issues in last 24 hours?

1 ACCEPTED SOLUTION

Accepted Solutions

用心棒
Very Insightful Person
Very Insightful Person

Consider following the advice here, My Virgin media email has been hacked | Virgin Media Help.

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用心棒
Very Insightful Person
Very Insightful Person

Consider following the advice here, My Virgin media email has been hacked | Virgin Media Help.

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click helpful.jpeg Mark as Helpful Answer and solved, or use thanks.jpeg Kudos to say thanks

allysina
Joining in

I am exactly the same issue and i don’t know how to fix it

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @allysina 

 

Thanks for posting on our community forum and sorry to hear about the issue with your broadband.

 

What error message is it you are getting when you attempt to reset the password? Please do provide us with an update and we can investigate further if needs be.

 

Regards

Travis_M
Forum Team

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