cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to access Web Safe / Essential Security Settings to disable it

jamesmaides
Joining in

Error is shown on all browsers, and also the virgin app

"

Oops, looks like something's gone wrong on our side.
Please try again
"
Can this please be fixed, thank you
2 REPLIES 2

jamesmaides
Joining in

Dev console shows the error

{"code":"10-1-200000","severity":"CRITICAL","description":"System Exception","sourceSystem":"Backend"}

for the request GET https://api.vmo2digital.co.uk/capg/customer/websafesecuritysettings

jamesmaides
Joining in

I called virgin and they were able to disable it for me, hopefully they fix the webpage soon regardless