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Lydia90
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Threatened by 0800 408 9340 caller

Received a call at 6.36pm from this no. I agreed with him about replacing our router, & was pleasant to him. But when I refused to confirm my phone no & address-which he already had(?)-he threatened to withdraw our service...and became nasty, saying that although the router was free, I had been uncooperative (!), & that it would not be free to me. This is marketing.? Help please

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teabag
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Re: Threatened by 0800 408 9340 caller

That is one of Virgin's sales calls.

Don't take they way you we're talked to - to heart, you only have to look at link below to see how many searches that number has had and how many of their own customers are not happy :-(

https://who-called.co.uk/Number/08004089340

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only x2. Customer since 1993.
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Lydia90
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Re: Threatened by 0800 408 9340 caller

Thanks teabag. Am much happier having read the experiences of others. I will block their no. No one needs this stress with a phone call.

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Superuser
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Re: Threatened by 0800 408 9340 caller

Abusive / threatening calls are not acceptable. If appropriate consider either or all of the following options:

 

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teabag
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Re: Threatened by 0800 408 9340 caller


@Lydia90 wrote:

Thanks teabag. Am much happier having read the experiences of others. I will block their no. No one needs this stress with a phone call.


Just be aware, if they can not get through using that number - quite often they will also start using their other sales number 0800 052 1251, another number to block if they do 😡

 

 

 

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only x2. Customer since 1993.
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Forum Team
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Re: Threatened by 0800 408 9340 caller

Hi Lydia90,

 

Thanks for your post and welcome to the community.

 

I'm really sorry to hear of the experience you've had when receiving a call from one of our team. We would never want you to feel threatened in any way at all.

 

I'd like to look in to this further, so I'll pop you a private message requesting some more information.

 

Thanks,

 

Melissa

 

 

 

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Tudor
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Re: Threatened by 0800 408 9340 caller

One thing you can do, for future reference, is to get a call recording app on your phone. Then tell the caller they are being recorded. Sometimes even if you do not have an app, but tell the caller they are being recorded, you get a much more successful response.


There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal
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Lydia90
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Re: Threatened by 0800 408 9340 caller

Thanks Tudor

This sounds like a really good idea, and may just cause nuisance callers to just hang up.

I shall try to get one.

Lydia90

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Lydia90
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Re: Threatened by 0800 408 9340 caller

Thanks Superuser

A member of the Forum team has contacted me, and I'm sure that something will be done about it. Your other suggestion is also useful, as I did not know I could do this

Cheers

Lydia90

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Lydia90
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Re: Threatened by 0800 408 9340 caller

Thanks again teabag

Telephone number noted, and it will be blocked too

Cheers

Lydia90

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