My wife has received several calls from this number claiming to be VM and that we are having a problem with our internet connection. Because my wife doesn't deal with these things, she asked them to call back when I was home. They have tried several times, but manage to get hold of a short while ago.
They advised me my internet connection had some issues, and that the hub was reporting errors back to their servers. If followed a few simple checks, they would upgrade my hub to V5. They asked me to go to speedtest.net and run a test, the results were where I expected them to be, but they were trying to convince me my upload speeds had an issue. They then asked I load https://validator.w3.org/ and ask I check www.virginmedia.com and this reported back 469 errors. Again, trying to convince me this was a problem with my hub. They then asked me to download some software enabling them to view my router. At this point, I mentioned we haven't been through security and can I have a VM reference number for this case. After a lot of talking and mentioning OFCOM and telephone conversations are recorded, they hung up.
Not convinced it was VM, my internet connection is what I expect it.
Be careful,
Mike
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