Scam phone call

[stringfellow]

Watch out for this one they say they are virgin media your internet is not working correctly.

I asked straight away for my IP address they could not tell me this and hung up straight away .

informed virgin about it as well STAY ALERT 

so watch out for removed

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Ashleigh_C]

Hi there @stringfellow

Thank you for your post and this warning, and I am so sorry to hear that you have been effected by a phishing call. 

We do have a help page on how to handle these types of calls here, as well as a forum thread with updates on any reported phishing emails here. 

As long as no information was given out then there is no need to panic. 

Thank you again.

[stringfellow]

Thanks Ashley no important info was passed and phoned the care team to report it just wanted it out people to watch out for this type of call 

[Ashleigh_C]

No problem and I'm glad there was no important information shared! 

Thank you so much again for bringing this to our attention. 

Ash