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Scam or not a scam

Andyhh1
Joining in

on ‎20-08-2021 11:40

I got a message fro CYBG saying my bill could not be payed , I googled CYBG and it says its virgin media , is it a scam ?

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Graham_A
Very Insightful Person
Very Insightful Person

‎20-08-2021 12:05 - edited ‎20-08-2021 12:08

@Andyhh1 wrote:

I got a message fro CYBG saying my bill could not be payed , I googled CYBG and it says its virgin media , is it a scam ?

CYBG is nothing to do with Virgin Media.  The initials relate to the Clydesdale and Yorkshire banks  who joined up with Virgin Money UK.

The two entities are entirely separate.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Ayisha_B
Forum Team
Forum Team

on ‎21-08-2021 12:13

Hi @Andyhh1,

 

Welcome to our Community Forums and thanks for posting. 

 

@Graham_A is correct. This is not Virgin Media. 

 

Kind Regards

 

 

Ayisha_B
Forum Team

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