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Doudar
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Scam email from Currys / PC World

Have just received this email on a Gmail account I very rarely use, anyone else seen this?

Scam.PNG

JohnD
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Superuser
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Re: Scam email from Currys / PC World

If you hover your mouse over any links do they match the text?
It may be someone’s joining VM but Currys have mistyped the email account & it matches yours, you could contact virginmedia to see if it is a scam or an error with the email address.

Virginia/Anankha. If I have helped please give me Kudos.
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Doudar
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Re: Scam email from Currys / PC World

Today I received another email, this time from VM? Both are using an old Gmail account I do not use. I have checked and am not showing any pending  orders on my account, also the Account Number quoted is not mine, have forwarded it to VM to investigate.
Scam2.PNG
 
 
JohnD
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Forum Team
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Re: Scam email from Currys / PC World

Hi Doudar,

 

Thanks for letting us know about these particular emails you have received. As you have all ready reported this to Virgin Media, they will be looking into this for you, Please keep us posted on the outcome.

 

Louis

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Doudar
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Re: Scam email from Currys / PC World


@Louis_R wrote:

Hi Doudar,

 

Thanks for letting us know about these particular emails you have received. As you have all ready reported this to Virgin Media, they will be looking into this for you, Please keep us posted on the outcome.

 

Louis


Spoke to one of your on-line agents yesterday who said my Gmail email address had been removed from his account. Needless to say this morning I received confirmation of his direct debit details with some bank account info. Support please PM me if you want details.

JohnD
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Forum Team
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Re: Scam email from Currys / PC World

Hi, Doudar.

 

Thanks for getting back to us.

 

We appreciate your detailed information about what happened. To better assist you on this email received from us. You can speak to our web chat to further assist you on this. We can do this via online chat.

 

Let us know if you need anything else.

 

Anna_B

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Doudar
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Re: Scam email from Currys / PC World

Just had an email from the CEO office it should be sorted now.

JohnD
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Re: Scam email from Currys / PC World

Hi, Doudar.


Pleased to hear this is resolved now. Just keep us posted if there's anything that we can assist you with.


Thanks.


^Shay_S

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