Menu
Reply
Highlighted
  • 9
  • 0
  • 3
NoEmails
Tuning in
353 Views
Message 1 of 3
Flag for a moderator

Scam Virgin Web Browser Message

Just thought I'd come on here to share this. This tab opened by itself and it took me a while to notice it, address included at the top in case the VM team can use it.

 

Virgin Scam.jpg

  • 1.03K
  • 132
  • 685
coenoby
Knows their stuff
292 Views
Message 2 of 3
Flag for a moderator

Re: Scam Virgin Web Browser Message


@NoEmails wrote:

Just thought I'd come on here to share this. This tab opened by itself and it took me a while to notice it, address included at the top in case the VM team can use it.


I thought I had seen this before and I have just found it.

Take a look here, it does seem pretty much the same as you are seeing don't you think? That one targeted Windows 10 Users rather than Virgin Media customers but it looks like the same scam to me.

https://answers.microsoft.com/en-us/protect/forum/protect_other-protect_scanning-windows_10/congratu...

If you go to the very bottom of that (long long Smiley Surprised) page you can click on the link under "Replies 1" - "Suggestion to read and do".

This would suggest that the pop up is coming from Malware on your device, probably from a pup / adware program that has been installed without your knowledge.

If that is the case unless you take steps to remove it from your device you will start to see this kind of thing much more often. Smiley Sad

Coenoby

*******************************
I am just another Virgin Media customer.
If someone posts a useful reply you can say thanks by clicking on the thumbs up sign in their post.
If someone posts a message that solves your problem it helps everyone if you mark their post as a Helpful Answer
  • 1.7K
  • 125
  • 439
Very Insightful Person
Very Insightful Person
235 Views
Message 3 of 3
Flag for a moderator

Re: Scam Virgin Web Browser Message

Try running these programs:
MBAM free: https://www.malwarebytes.com/mwb-download/
Eset online scanner: http://www.eset.com/us/online-scanner/
Adwcleaner: https://www.malwarebytes.com/adwcleaner/

If these find one or more infections but do not fully remove them it will be wise to register with a malware removal site to receive dedicated malware removal instructions, an expert will remain with you throughout the process until confirmation that your PC is 100% clean.
Malwarebytes virus/malware removal forum:
https://forums.malwarebytes.com/forum/7-windows-malware-removal-help-support/
Bleeping computer malware/virus removal forum:
https://www.bleepingcomputer.com/forums/forum22.html

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

 

Mark as Helpful Answer if I've helped

0 Kudos
Reply