on 08-08-2022 14:52
Is it legitimate?
I keep getting calls purporting to be from Virgin about a cable upgrade. Sounds like a scam to me as I've had no other communication on the subject. True or false, I've told them to email me but of course I've had nothing.
on 08-08-2022 23:48
Does it sound similar to what has been reported here?
https://community.virginmedia.com/t5/Security-matters/Phone-call-about-a-hub-upgrade/td-p/5087757
on 09-08-2022 16:03
Maybe they didn't get too far with me, if someone is really doing me a favour I still look at it like someone is trying to sell me a dead horse.
on 09-08-2022 17:51
Now as a general rule, companies, never, ever, do favours!
So if it all sounds a bit dodgy and too good to be true, then it absolutely is!
on 10-08-2022 19:09
Hey @CnlSteveZodiac,
Welcome to the community and thanks for taking the time to post your issue on the forums.
I'm sorry to hear of this happening, do you have the number that you were called from, I would be able to check if it was from a legitimate number.
Also, if you dont want to get such calls from our team, you can opt out of getting marketing calls on your online account.
Regards,
Steven_L