I have been contacted by who I think may be Virgin media, how else would I get a text asking for feedback from a recent complaint?
The number I received the text from is:
I hope this is Virgin as I've confirmed few account details.
Thank you in advance for your help, Greg
Hi Gregwilliams12, thanks for getting touch.
The number is our complaints in relation to an open case.
They would usually text in regards to further details or to check if you are happy with a resolution offered.